Earlier this year the East Kent Hospitals Foundation Trust (EKHUFT) was awarded the contract for four of the East Kent Urgent Treatment Centres as part of an Alliance with four providers (Ashford Clinical Partners, IC24, Invicta Health CIC and Thanet Health CIC). The initial mobilisation of these were delayed due to COVID-19 but are now opening across all sites.

Urgent treatment centres are GP-led and equipped to diagnose and deal with many of the most common ailments people attend A&E for - minor injuries and illnesses that are urgent but not life threatening.

Patients will be streamed by the UTC and only will be able to attend ED when needed – either triaged by the UTC or via ambulance through the back entrance.

On the three acute sites, the urgent treatment centres will be open 24/7, aligned to the emergency departments at WHH and QEQM. At Buckland Hospital, the minor injuries unit will become an urgent treatment centre and will continue to operate 12 hours a day.

They will mean a wider range of services will be available for people with non-life threatening conditions, away from the emergency departments.

Going live dates:

  • Buckland Hospital UTC - Monday 21st September
  • William Harvey UTC - Tuesday 22nd September
  • Kent & Canterbury UTC - Monday 28th September
  • Queen Elizabeth the Queen Mother - Tuesday 29th September

We are delighted and excited – after months of planning, negotiating and organising – to be able to go live and provide excellent patient care with a common approach between all five providers.