AA - Alcoholics Anonymous

Help with drinking problems, multiple meetings available throughout Thanet. Use the Meeting Finder to find a meeting. 

Main office:
PO Box 1, 10 Toft Green 
York  
YO1 7NJ

Tel: 01904 644026

Helpline Tel: 08009 177 650

help@aamail.org

Website

Action Aid - Changing Poverty for Women and Girls

An international charity that works with women and girls living in poverty.

Chard Business Park
Jarman Way
Chard
Somerset
TA20 1FB

Tel: 01460 238000

supportercontact@actionaid.org

Website

Action Elder Abuse - Hourglass

The UK’s only charity focused on the abuse and neglect of older people, with a free helpline for older men, women and their families suffering from the five forms of abuse: physical, psychological, financial, sexual or neglect. 

23 Mitcham Lane
Streatham
SW16 6LQ

Tel: 020 8835 9280

Helpline Tel: 0808 808 8141

enquiries@elderabuse.org.uk

Website

Addiction Helper - Drug Rehab & Alcohol Rehab London

The UK's leading addiction resource website. Help for anyone affected by addiction with advice on both NHS & Private treatment options.

Langley House
Park Road
London
N2 8EY

Tel: 020 3131 2536

Helpline: 0800 915 9401

Website

Age UK - Personal Alarm

A panic alarm that gives users the freedom to live independently in their own home. Help on hand 24 hours a day.

Nationwide

Tel: 0800 085 8032

Contact Form

Website

Age UK - Support at Home

Provides free short-term support with practical tasks, such as housework and shopping, and emotional support to help the over 65s continue living an independent life, regain confidence and manage at home.

Age UK Herne Bay and Whitstable
16 Reculver Road
Herne Bay
Kent
CT6 6LE

Tel: 01843 282913  or  07718 974179

debby.turner@ageukhernebay.org.uk

Website

Alzheimers Society

We campaign for change, fund research to find a cure and support people living with dementia today.

43-44 Crutched Friars
London
EC3N 2AE

Tel: 0330 333 0804

Dementia Connect Support Line: 0333 150 3456

Website

Amnesty International UK

Works to protect people wherever justice, freedom, truth and dignity are denied.

Human Rights Action Centre
17-25 New Inn Yard
London
EC2A 3EA

Tel: 020 7033 1500

sct@amnesty.org,uk

Website

Anxiety UK

Whether you have anxiety, stress, anxiety-based depression or a phobia that’s affecting your daily life, we’re here to help you.

Nunes House
447 Chester Road
Manchester
M16 9HA

Tel: 03444 775 774

Text: 07537 416905

support@anxietyuk.org.uk

Website

Apetito - Hot Meal Delivery

Hot meals on wheels delivered from the oven in our van to your doorstep.

Unit 13 Wealden Forest Park
Herne Common
Kent
CT6 7LQ

Tel: 01227 719727

Contact Form

Website

Asbestos Health Check

Asbestos health check offer free advice and support to those who have worked with asbestos and have being diagnosed with health conditions associated with this work.

Nationwide

Tel: 0808 1646018

info@asbestoshealthcheck.co.uk

Website

Aspire - Supporting People with Spinal Injury

Provides practical help to people who have been paralysed by Spinal Cord Injury, supporting them from injury to independence.

Wood Lane
Stanmore
HA7 4AP

Tel: 020 8954 5759

info@aspire.org.uk

Website

ayph - Association for Young People's Health

An independent voice for young people's health. We believe that young people have a right to good health and high quality accessible healthcare. 

7-14 Great Dover Street
London
SE1 4YR

Tel: 020 7922 7715

Contact Form

Website

Bereavement Advice Centre

Supports and advises people on what they need to do after a death. 

1 Angel Square
Manchester
M60 0AG

Tel: 0800 634 9494

Website

BILD - Help Supporting People with Complex Needs

Work to understand people’s needs and priorities to get the best outcomes for them.

Birmingham Research Park
97 Vincent Drive
Edgbaston
Birmingham
B15 2SQ

Tel: 0121 415 6960

enquiries@bild.org.uk

Website

Blast Foundation - Business Life & Skills Training for Ex-Offenders

Working with prisoners in prison and in the community Blast delivers a variety of services and programmes for offenders and their families.

Gerrards Cross
Bucks
SL9 1DB

Tel: 01753 891829

Website

Breast Cancer Now - The Research and Care Charity

Undertakes breast cancer research and life-changing care.

Ibex House
Minories
London
EC3N 1DY

Tel: 0808 800 6000

info@breastcancernow.org

Website

British Red Cross - First Aid Courses

First Aid courses by the British Red Cross that help you learn the simple skills that could save a life.

2 Lower Chantry Lane
Canterbury
Kent
CT1 1UF

Tel: 01227 864760

Website

British Red Cross - Mobility Aids

Short-term loan and equipment of wheelchairs, commodes, back rests, bed cradles etc.

2 Lower Chantry Lane
Canterbury
Kent
CT1 1UF

Tel: 01227 864710   
Tel Central booking number: 0300 456 1914

Website

British Wireless for the Blind Fund

A small national charity that provides free of charge audio equipment to people who are blind or visually impaired.

10 Albion Place
Maidstone
Kent
ME14 5DZ

Tel: 01622 754757

info@blind.org.uk

Website

CALM - The Campaign Against Living Miserably

CALM is a helpline for men and calls are anonymous & confidential.

PO Box 68766
London
SE1P 4JZ

Tel: 0800 58 58 58

info@thecalmzone.net

Website

Canterbury Lifeline - Personal Alarm

Provides alarms and equipment that can help a person remain safe and independent at home.

Lifeline Department
Canterbury City Council

Military Road
Canterbury
Kent
CT1 1YW

Tel: 01227 862540

lifeline.coordinators@canterbury.gov.uk

Website

CAP - Christians Against Poverty

Through award winning debt counselling and community groups we aim to release thousands of families from grinding poverty.

Head Office
Jubilee Mill
North Street
Bradford
BD1 4EW

Tel: 01274 760720

Tel: 0800 328 0006

info@capuk.org

Website

Care Leavers Association

Aimed at improving the lives of care leavers of all ages, improve the current care system and change for the better society's perception of people in care. 

Beehive Mill
Jersey street
Manchester
M4 6JG

Tel: 0161 236 5665

info@careleavers.com 

Website

Careline365 - Personal Alarm

Designed to help older, vulnerable or disabled people to remain in their own homes, with the knowledge that they always have somebody to help in an emergency.

7 Paynes Park
Hitchin
Hertfordshire
SG5 1EH

Tel: 0800 101 3333

info@careline.co.uk

Website

Carelink24 - Personal Alarm

Provides personal alarms for older people and those in need of extra support at home.

136 - 140 Old Shoreham Road
Brighton
Sussex
BN3 7BD

Tel: 08000 076247

hello@carelink24.org

Website

Carers Direct - Live In & Daily Care

Specialists in live in & daily care. Tailored to your individual needs.

Nationwide Service

Tel: 020 3904 4520

info@carersdirect.org

Website

Carers Support East Kent

Provides carers with the information and support they need. Our services are available to people who look after a relative or friend who cannot manage without their support. 

80 Middle Street
Deal
Kent
CT14 6HL

Tel: 01304 364637

support@carersek.org.uk

Website

Carers Support East Kent - Kent and Medway Carers' Emergency Card

Gives you peace of mind if something happens to you when you are away from the person you look after. The cared includes a 24 hour call centre number. 

80 Middle Street
Deal
Kent
CT14 6HL

Tel: 01304 364637

support@carersek.org.uk

Website

Carers Trust - Young Adult Carers

Support if you are a young carer or young adult carer. 

80 Middle Street
Deal
Kent
CT14 6HL

Tel: 01304 364637

Website

Carers UK

Here to make sure that no matter how complicated your query or your experience, you don't have to care alone. 

20 Great Dover Street
London
SE1 4LX

Tel: 020 7378 4999

Contact Form

Website

CAUK - Cocaine Anonymous

Cocaine Anonymous is for anyone to share their experiences with each other so that they may solve their common problem and help others to recover from their addiction. 

PO Box 1337
Enfield
EN1 9AS

Tel: 0800 612 0225

helpline@cauk.org.uk

Website

Centre for Ageing Better

Creates change in policy and practice, informed by evidence, and work with partners across England to improve employment, housing, health and communities.

45 Whitfield Street
Fitzrovia
London
W1T 4HD

Tel: 020 3829 0113

info@ageing-better.org.uk

Website

Child Bereavement UK

Help children and young people (up to age 25), parents and families to rebuild their lives when a child grieves or when a child dies. 

Stratford Advice Arcade
107-109 The Grove
London
E15 1HP

Tel: 020 8519 7025

newhamsupport@childbereavementuk.org

support@childbereavement.org.uk

Website

Child Death Helpline

Here for anyone affected by the death of a child of any age.

Barclay House
37 Queen Square
Holborn
London
WC1N 3BH

Freephone Tel: 0800 282 986 or 0808 800 6019 if calling from a mobile

contact@childdeathhelpline.org

Website

Child Poverty Action Group

Devise and promote solutions we know will lift children and families out of poverty.

30 Micawber Street
Hoxton
London
N1 7TB

Tel: 020 7837 7979

info@cpag.org.uk

Website

Childline

A free, private and confidential service to help anyone under 19 in the UK.

Weston House
42 Curtain Road
London
EC2A 3NH

Tel: 0800 1111

info@childline.org.uk

Website

Children and Young People's Mental Health Services

The Single Point of Access (SPA) is a team of clinicians who review your emotional and mental health concerns and help establish the best way to support you.

NELFT NHS Foundation Trust
CEME Centre – West Wing
Marsh Way
Rainham
Essex
RM13 8GQ

Single Point of Access Tel: 0800 011 3474

Website

Cogs Club Canterbury - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age UK Canterbury 
Castle Row
Canterbury
Kent
CT1 2QY

Tel: 01227 462368

Website

Cogs Club Deal - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age Concern
3 Park Street
Deal
Kent
CT14 6AG

Tel: 01304 372608

Website

Cogs Club Herne Bay - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age UK Herne Bay
16 Reculver Road
Herne Bay
Kent
CT6 6LE

Tel: 01227 749570

Website

Cogs Club Sandwich - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age Concern Sandwich
The Sunflower Centre
19/21 Cattle Market
Sandwich
Kent
CT13 9AP

Tel: 01304 614237

Website

Cogs Club Whitstable - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age UK
Longfield Court
St Johns Road
Swalecliffe
Whitstable
Kent
CT5 2SP

Tel: 01227 749570

Website

Combat Stress - For Veterans' Mental Health

Provides specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues.

Tyrwhitt House
Oaklawn Road
Leatherhead
Surrey
KT22 0BX

Veterans and their families helpline Tel: 0800 138 1619

Serving personnel and their families helpline Tel: 0800 323 4444

Text: 07537 404719 

helpline@combatstress.org.uk

Website

Coram Voice

Supports children and young people in care and care leavers. Our advocates make sure children know their rights and have a right to say what they think when decisions are made about their care, regardless of their age, understanding, status or geography.

Coram Campus
41 Brunswick Square
London
WC1N 1AZ
 

Tel: 020 7833 5792

Advocacy Helpline: 0808 800 5792

info@coramvoice.org.uk

Website

Crime Stoppers

An independent charity that gives people the power to speak up and stop crime – 100% anonymously.

Earley
Reading
RG10 0FT

Tel: 0800 555 111

Website

CROP - Citizens Rights For Older People

Information, advice and independent advocacy. Helping older people access their rights and entitlements. 

9a High Street
Lenham
Maidstone
Kent
ME17 2QD

Tel: 01622 851200

lenham@cropkent.org.uk

Website

Crossroads Care Kent

Deliver care and support for anyone living with the challenges of caring for a family member or friend. Help carers get the extra support they need to live their own lives.

16 Reculver Rd
Beltinge
Herne Bay
Kent
CT6 6BF

Tel: 0345 095 6701

enquiries@crossroadskent.org

Website

Crossroads Care Kent - Crisis Service

Offers free, practical support, designed to prevent the breakdown of a caring situation that might otherwise lead to a hospital or care home admission.

16 Reculver Road
Beltinge
Herne Bay
Kent
CT6 6BF

Tel: 0345 0956 701

enquiries@crossroadskent.org

Website

Crossroads Care Kent - Macmillan Kent & Medway Volunteer Service

Our trained volunteers help people living with cancer, and their carers, by providing free, practical, emotional and companionship support.

16 Reculver Road
Beltinge
CT6 6LR

Tel: 0345 0956 701

Enquiries.macmillan@crossroadskent.org

Website

Crossroads Care Kent - Macmillan Kent & Medway Volunteer Service

Our trained volunteers help people living with cancer, and their carers, by providing free, practical, emotional and companionship support.

16 Reculver Road
Beltinge
Herne Bay
Kent
CT6 6BF

Tel: 0345 0956 701

Enquiries.macmillan@crossroadskent.org

Website

Crossroads Care Kent - Short Breaks

Offers adult Carers a chance to step away from their caring role for a few hours each week.

16 Reculver Road
Beltinge
Herne Bay
Kent
CT6 6BF

Tel: 03450 956 701

Enquiries.macmillan@crossroadskent.org

Website

Crossroads Care Kent - Volcare Carers Respite Service

Enables full-time carers to have the opportunity to take some much-needed time away from their caring responsibilities.

16 Reculver Road
Beltinge
Herne Bay
Kent
CT6 6BF

Tel: 01227 937740

susan.volcare@crossroadskent.org

Website

Cruse Bereavement Care

Local contact of national organisation helping bereaved people. Support is free & confidential. May include one to one meetings, telephone support & group support.

Joseph Wilson Industrial Estate
Jagow House
Millstrood Rd
Whitstable
Kent
CT5 3PS

Tel: 01227 639745  or 07507 656023

eastkentwithswale@cruse.org.uk

Website

CSJ - Centre for Social Justice

An independent think-tank to put social justice at the heart of British politics and make policy recommendations to tackle the root causes of poverty.

Ground Floor
East Kings Buildings
16 Smith Square
Westminster
London
SW1P 3HQ

Tel: 020 3150 2326

admin@centreforsocialjustice.org.uk

Website

Deaf Hope - Deaf Women Survivors of Domestic Abuse

Provides accessible support and empowerment to Deaf women who are survivors of domestic and sexual violence.

County Wide Service

Main office:
Falcon Mews
46 Oakmead Road
London
SW12 9SJ

Tel: 020 8772 3241 or 020 3947 2601

Text: 88802 with the message 121SIGN

Text or WatsApp/Facetime: 07970 350366

da@signhealth.org.uk

Website

deafPLUS

Offer one to one, confidential information and deaf advice services nationwide.

Trinity Centre
Key Close
Whitechapel
London
E1 4HG

Tel: 020 7790 8478

info@deafplus.org

Website

Dementia Friendly 24 Hour Kent Helpline

A group of Kent organisations who want to work together to better meet the needs of people with Dementia so everyone can live well within their communities.

Dementia Friendly Kent
DFC Team
County Hall

Maidstone
Kent
ME14 1XX

Tel: 0800 500 3014

helpline@alz-dem.org

Dementia Friends and Boots - Living With Dementia

Learn about dementia and ways of supporting loved ones with or affected by it. UK wide.

Website

Dementia UK

Provides specialist dementia support for families through our Admiral Nurse service.

7th Floor
One Aldgate
London
EC3N 1RE

Tel: 020 8036 5400

Helpline: 0800 888 6678

info@dementiauk.org

Website

Disability Law Service

Provide legal advice and access to justice for disabled people. 

The Foundry
17 Oval Way
Vauxhall
London
SE11 5RR

Tel: 020 7791 9800

advice@dls.org.uk

Website

DISK - Disability Information Services Kent

Information service for people with a disability, older people, carers and service providers.

7 Town Walk
Folkestone
Kent
CT20 2AD

Tel: 01303 226464

disabilityinformationkent@gmail.com

Website

Diversity House - Support, Dignity, Respect

The charity aims to promote community integration, re-integration, social inclusion and cohesion within the Swale and Kent communities.

Phoenix House
Central Avenue
Sittingbourne
Kent
ME10 4BX

Tel: 01795 420455

info@diversityhouse.org.uk

Website

Dover Counselling Centre

A charitable organisation providing confidential self-referral counselling services. 

Horizon House
Gordon Road
Whitfield
Dover
Kent
CT16 2ET

Tel: 01304 204123

Contact form

Website

Drive Forward Foundation

Helping young adults leaving foster or residential care to achieve their full potential with exciting and sustainable employment opportunities.

14-15 Lower Marsh
London
SE1 7RJ

Tel: 0207 620 3000

info@driveforwardfoundation.org

Website

East Kent MS Society

Monthly meetings for people with MS and their carers.

Seasalter Christian Centre
Seasalter
Kent
CT5 4AX

Tel: 01227 451410

eastkent@mssociety.org.uk

Website

East Kent Strokes

Provides support and social opportunities for stroke survivors of all ages (includes East Kent Childhood Strokes) and their families.

C/O Headway East Kent
42 Cudworth Road
Ashford
Kent
TN24 0BG

Tel: 07546 238364

anna@eastkentstrokes.org.uk

Website

East Kent Unit for Breast Screening

We arrange a subsidised personal screening service in East Kent, for symptomless ladies.

Michaelmas Cottage
3 Cooling Road
High Halstow

Rochester
Kent
ME3 8SA

Tel: 0845 266 6609

info@ekubs.org.uk

Website

EKIDS - East Kent Independent Dementia Support

At our groups we encourage socialisation through informal get-togethers, memory clubs, lunches & outings. 

The Kent & Canterbury Club
17 Old Dover Road
Canterbury
Kent
CT1 3JB

Tel: 01227 730000

enquiries@ekids.org.uk

Website

End Child Poverty

Made up of organisations from civic society united in our vision of a UK free of child poverty.

Care of the Child Poverty Action Group
30 Micawber Street
London
N1 7TB

Tel: 020 7837 7979

judith@endchildpoverty.org.uk

Website

Epilepsy HERE

A charity to support people of all ages with epilepsy.

Whitstable United Reform Church
Middle Wall
Herne Bay
Kent
CT5 1BW

Tel: 01227 274757  or  07435 005409

herebay@aol.com

Website

Families Anonymous

A fellowship of family members and friends affected by another’s abuse of mind-altering substances, or related behavioural problems. 

Doddington & Rollo Community Association
Charlotte Despard Avenue
Battersea
London
SW11 5HD

Tel: 020 7498 4680

office@famanon.org.uk

Website

Folkstone Haven

An open access walk in service for residents of Folkstone and Hythe aged 18+ who are experiencing a mental health crisis. 

Rainbow Centre
69 Sandgate Road
Folkstone
Kent
CT20 2AF

folkstone.haven@hestia.org

Facebook message: @hestiafolkstonehaven

Opening hours:
Monday to Friday 6pm - 11pm
Weekends and Bank Holidays 12pm - 11pm
365 days a year

G4S NHS Patient Transport

Patient Transport designed to support you if your medical or physical condition means you cannot use public transport, get a lift, or drive yourself to, and from, your NHS appointment.

Swift House
18 Hoffmanns Way
Chelmsford
Essex
CM1 1GU

Tel: 0800 096 0211

Website

Gambling Therapy

Gambling Therapy is a global service offering free practical advice and emotional support to anyone affected by problem gambling.

43-47 Maughan Street
Dudley
DY1 2BA

Email support form

Website

Gamcare

GamCare is the leading national provider of free information, advice and support for anyone affected by problem gambling.

1st Floor
91-94 Saffron Hill
London
EC1N 8QP

Tel: 0808 8020 133

Live chat

info@gamcare.org.uk

Website

Grief Encounter - Supporting Bereaved Children & Young People

Supporting bereaved children, young people and families to help alleviate the pain caused by the death of someone close. 

The Lodge
17 East End Road
Finchley
London
N3 3QE

Tel: 0808 802 0111

contact@griefencounter.org.ik

Website

HeadStart Kent

Supporting 10-16 year olds to cope better with the pressures of everyday life. 

Kent County Council
2nd Floor Invicta House
Maidstone
Kent
ME14 1XX

headstart@kent.gov.uk

Website

Herne Bay Counselling or Talking Therapy

A charity that relies on donations to enable them to supply affordable and easily accessible counselling sessions for everyone.

The Bowden Centre
36 High Street
Herne Bay
Kent
CT6 5LH

Tel: 01227 634004

hernebaycounselling@gmail.com

Website

Hi Kent - Sound Support for Deaf and Hard of Hearing People

Tinnitus support, assistance with NHS hearing aids, assistive equipment to help you live independently and Deaf Awareness, Lip Reading and British Sign Language courses. 

46 Northgate
Canterbury
Kent
CT1 1BE

Tel: 01227 760046

enquiries@hikent.org.uk

Website

Hope and Homes for Children

At the forefront of a growing global movement to eliminate orphanages and our purpose is the elimination of institutional care of children.

East Clyffe
Salisbury
Wiltshire
SP3 4LZ

Tel: 01722 790111

Contact form

Website

Hourglass - Safer Ageing, Stopping Abuse

Works to challenge and prevent the abuse of older people.

Country wide service

Action on Elder Abuse
PO Box 60001
Streatham
London
SW16 9BY

Helpline Tel: 0808 808 8141

enquiries@elderabuse.org.uk

Website

Insight Healthcare - Free and Confidential Talking Therapies

Provides free NHS talking therapy services across the UK. Operates all over Kent.

Insight Kent
Brogdale Farm

Faversham 
Kent
ME13 8XZ

Tel: 0300 555 5555

kent@insighthealthcare.org

Website

KAB - Kent Association for the Blind East Team

We work to prevent avoidable sight loss, deliver excellent support services and enable people to get involved and live independently.

KAB Sight Centre
51 London Road
Canterbury
Kent
CT2 8LF

Tel: 01227 763366

rehab.canterbury@kab.org.uk

Website

Karma Nirvana - Supporting Victims of Honour-based Abuse & Forced Marriage

A national charity supporting victims of honour-based abuse and forced marriage. 

PO Box 515
Leeds
LS6 9DW

Tel: 0800 599 9247

info@karmanivarna.org.uk

Website

Kent & Medway NHS and Social Care Partnership Trust - Mental Health Service

Secondary mental health and specialist services including learning disabilities, dementia and forensic services.

Priority House
Hermitage Lane
Maidstone
ME16 9PH

Single Point of Access Tel: 0800 783 9111

To release the pressure if you're feeling stressed Tel: 0800 107 0160  

For 24 hour mental health crisis support Text: "Kent" to 85258  

Website

Kent Adult Education Health Referral Scheme

Offers a range of courses at a reduced fee to help with your mental and physical wellbeing and help you to see the important part that learning can play in your recovery.

Across Kent

Tel: 03000 41 40 25

Website

Kent Adult Social Services

Offers a range of services, including Care and Support, Children in Care, Health, Adoption and Fostering and Information for Professionals. 

County Hall
Maidstone
Kent
ME14 1XQ

Tel: 0300 041 6161

social.services@kent.gov.uk

Website

Kent Autistic Family Support Information Service

A free service, providing information, advice, support and training to individuals, families/carers and professionals affected by Autism Spectrum Disorder across Kent and Medway.

14 High Street
Brompton
Chatham
Gillingham
Kent
ME7 5AE

Tel: 01634 405168

Emilymay Miles (Adults): emilymay@kentautistic.com

Wendy Boorman (Children/Young People): wendy@kentautistic.com

Website

Kent Carers Matter

Five Carer organisations in Kent have joined together to launch Kent Carers Matter, a campaign to raise the profile of Carers in Kent; increase access to Carer services; support health and social care professionals to identify and refer Carers to services earlier and to provide opportunities for Carers to have their say about local and national issues that affect them.

Across Kent

Website

Kent CDAP - Community Domestic Abuse Programme

The programme lasts for 27 weeks. It is designed to help men who feel their behaviour towards their partner has been, or is still, abusive. Kent CDAP challenges that behaviour and shows you how it affects your partner or ex-partner and any
children that may be involved.

County Wide Service

Tel East Kent: 07955 039703
Tel West Kent: 07596 228891
Tel Medway: 07887 588652

kentcdap@gmail.com

Website

Kent Coast Volunteering - Community Transport

Transport provided by volunteer drivers to take elderly or disabled people to medical appointments safely and on time.

3 Park Street
Deal
Kent
CT14 6AG

Tel: 01304 380513

transportddh@kcv.org.uk

Website

Kent County Council - Blue Badge Scheme

The Blue Badge scheme helps you park nearer to your destination if you have a disability.

Kent County Council Contact Centre
Invicta House
County Hall

Maidstone
Kent
ME14 1XX

Tel: 03000 416262

bluebadgeteam@kent.gov.uk

Website

Kent Homeless Connect

Delivers support services for adults, young people, children and their families who are homeless or at risk of becoming homeless.

2nd Floor Watling Chambers
Canterbury
Kent
CT1 2UA

Tel: 0800 567 7699

headoffice@porchlight.org.uk

Website

Kent Libraries - Family Offer

Kent Libraries are family friendly and have adapted charges for children and young people. Free computer access and homework space.

13a Mills Road
Quarry Wood Industrial Estate
Ayelsford
Kent
ME20 7NA

Tel: 03000 41 31 31

bookstart@kent.gov.uk

Website

Kent Telecare Ltd

Provides a low-cost Telecare Personal Alarm installation and Monitoring Service for anyone that is frail, elderly or disabled.

Walderslade
Chatham
Kent
ME5 7QW

Tel: 0800 7999 581  or  07496 682502

paulsaunders15@gmail.com

Website

Kooth - Online Support for Young People

Your online mental wellbeing community. Free, safe and anonymous support.

The Epworth
25 City Road
London
EC1Y 1AA

Tel: 0203 984 9337

contact@xenzone.com

Website

Leukaemia Care

Dedicated to ensuring that anyone affected by blood cancer receives the right information, advice and support.

Nationwide

Tel: 0808 8010 444  or  07500 068065

care@leukaemiacare.org.uk

Website

Lifeline24 - Personal Alarm

Provides a low cost Telecare Personal Alarm Service for anyone that is frail, elderly or disabled.

11 Robberds Way
Norwich
Norfolk
NR5 9JF

Tel: 0800 999 0400

info@lifeline24.co.uk

Website

Lifeline365 - Personal Alarm

Supplies equipment & alarms for anyone, whether it's short or long term.

Folkstone & Hythe District Council,
Castle Hill Avenue
Folkestone
Kent
CT20 2QY

Tel: 01303 242615

lifeline365@folkestone-hythe.gov.uk

Website

Listening Books

An audiobook lending charity for those that find their illness, mental health, physical or learning disability affects their ability to read the printed word or hold a book.

12 Lant Street
London
SE1 1QH

Tel: 020 7407 9417

info@listening-books.org.uk

Live Well Kent - Community Link Mental Health Service

An integrated service helping people improve their mental & physical health & wellbeing.

18-19 Watling Street
Canterbury
CT1 2UA

Tel: 0800 567 7699

Website

Live Well Kent - Community Wellbeing

Live Well Kent is delivered on behalf of Kent County Council and the NHS by Porchlight and Shaw Trust.

Porchlight Head Office
18-19 Watling Street
Canterbury
Kent
CT1 2UA

Tel: 0800 567 7699

info@livewellkent.org.uk

Website

Macmillan Cancer Support Line

The Macmillan Support Line offers confidential support to people living with cancer and their loved ones.

UK wide

Support Line Tel: 0808 808 00 00

Live Chat

Contact Form

Website

Marie Curie Cancer Care

Helps people with cancer & their families. Provides free practical nursing care at home & specialist care at hospices. Provides care for all terminal illnesses in Kent.

Maidstone Community Support Centre Room 205
39-48 Marsham Street
Maidstone
Kent
ME14 1HH

Tel: 01622 688707

Support Line Tel: 0800 0902309

supporter.relations@mariecurie.org.uk

Website

Medaille Trust - Refuge and Freedom from Modern Slavery

Provides refuge and freedom to victims of modern slavery.

Cathedral Centre
3 Ford Street
Salford
Manchester
M3 6DP

Tel: 0800 069 9916

enquiries@medaille-trust.org.uk

Website

Mental Health Matters (mhm)

The phone line is free, confidential and open 24 hours a day, 365 days a year.

UK wide

Tel: 0800 107 0160

Website

mhm Community Matters - Your Safe Haven @ Canterbury

Offers out of hours mental health support to any residents of Kent aged 16 or over. No appointment or referral needed.

Age UK
The Centre
Castle Row
Canterbury
Kent
CT1 2QY

Tel: 07876 476703  or  07483 163953

Canterbury.mhm@nhs.net

Website

Opening hours:
Every day (including weekends and bank holidays) 6pm -11pm 

mhm Community Matters - Your Safe Haven @ Maidstone

Offers out of hours mental health support to any residents of Kent aged 16 or over. No appointment or referral needed.

Mid Kent Mind
23 College Road
Maidstone
Kent
ME15 6YH

Tel: 07484 061684 

maidstone.mhm@nhs.net

Website

Opening hours:
Every day (including weekends and bank holidays) 6pm -11pm 

mhm Community Matters - Your Safe Haven @ Medway

Offers out of hours mental health support to any residents of Kent aged 16 or over. No appointment or referral needed.

Age UK
Mackenney Centre
Woodlands Road
Gillingham
Kent
ME7 2BX

Tel: 07850 901151  or  07808 795036

Medway.mhm@nhs.net

Website

Opening hours:
Every day (including weekends and bank holidays) 6pm -11pm 

Migrant Help UK

Protect people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma.

Charlton House
Dour Street
Dover
CT16 1AT

Free asylum helpline Tel: 0808 8010 503
Head office Tel: 01304 203977

info@migranthelpuk.org

Website

Mind - For Better Mental Health

Provides advice and support to empower anyone experiencing a mental health problem and campaigns to improve services, raise awareness and promote understanding.

15-19 Broadway
Stratford
London
E15 4BQ

Questions & Concerns:
Tel: 0208 215 2243
supporterrelations@mind.org.uk

Non-urgent Informtion:
Tel: 0300 123 3393
Text: 86463
info@mind.org.uk

Website

Mind - Suicide Prevention & Awareness Training

Maidstone and Mid-Kent Mind offer FREE Suicide Prevention & Awareness training sessions to anyone in Kent and Medway.

MMK Mind Recovery and Wellbeing Centre
23 College Road
Maidstone
Kent
ME15 6YH

Tel: 01622 692383

mindhelp@mmkmind.org.uk

Website

Mind - Wellbeing Line

Wellbeing Line is now open if you need to talk. 

Tel: 0808 196 3898

Opening hours:
Friday, Saturday and Sunday 6pm - 10pm

Mount Zeehan Unit - Addiction Treatment Centre

Alcoholism information and treatment centre. 

St Martin's Hospital
Littlebourne Road
Canterbury
Kent
CT1 1TD

Tel: 1227 761310

Website

NACOA - The National Association for Children of Alcoholics

Providing information, advice and support for everyone affected by a parent's drinking.

PO Box 64
Bristol
BS16 2UH

Tel: 0800 358 3456

helpline@nacoa.org.uk

Website

Nacro - Social Justice Charity

Change lives by designing and delivering services to equip people with skills, advice and support to move on and reduce crime.

46 Loman Street
London
SE1 0EH

Tel: 0300 123 1999

helpline@nacro.org.uk

Website

National Centre for Domestic Violence

Specialise in providing free, fast and effective support to survivors of domestic violence and abuse.

Edgeborough House
Upper Edgeborough Road
Guildford
Surrey
GU1 2BJ

To make a referral -
Tel: 0207 186 8270
Tel: 0800 970 2070

Text: NCDV to 60777 and we’ll call you back

office@ncdv.org.uk

Website

National Debtline

Gives free and independent debt advice over the phone and online.

Tricorn House
51-53 Hagley Road
Edgbaston
Birmingham
B16 8TP

Tel: 0808 808 4000

Contact form

Website

National Domestic Violence Helpline

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women's Aid and Refuge.

National Service

Helpline Tel: 0808 200 0247

Website

NHS 111

NHS 111 is now available online. Fill in an online form to answer questions about your symptoms.

UK wide

Website

NHS Talking Therapies

Talking therapies, or psychological therapies, are effective and confidential treatments delivered by fully trained and accredited NHS practitioners.

UK wide

Website

NSPCC - National Society for the Prevention of Cruelty to Children

Protects children today and prevents abuse tomorrow, to transform society for every childhood. 

Weston House
42 Curtain Road
London
EC2A 3NH

Helpline Tel: 0808 800 5000

18 or under helpline Tel: 0800 1111

help@nspcc.org.uk

Website

NYAS - National Youth Advocacy Service

Support vulnerable children and young people with independent advocacy and legal representation across England and Wales.

Tower House
1 Tower Road
Birkenhead
CH41 1FF

Helpline Tel: 0808 808 1001

help@ynas.net

Website

One YOU Kent - Lifestyle Advisers

Offering a free and confidential service to help you take steps towards a healthier lifestyle.

Head office
Trinity House
Ashford
Kent
TN25 4AZ

Tel: 0300 123 1220

oneyou.kent@nhs.net

Website

OutLife - LGBT

OutLife Provides support and a safe and non-judgemental space for LGBTQ+ people to talk to one another about their issues and life experience.

Unit 22 Eurolink Business Centre
49 Effra Road
Brixton
London
SW2 1BZ

Tel: 020 7738 6872

outlife@lgbthero.org.uk

Website

PACT - Prison Advice and Care Trust

A national charity that provides support to prisoners, people with convictions, and their families.

29 Peckham Road
London
SE5 8UA

Tel: 020 7735 9535

Helpline Tel: 0808 808 2003

info@prisonadvice.org.uk

Website

PAPYRUS - Prevention of Young Suicide

Provides confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through our helpline, HOPELINEUK.

Lineva House
28-32 Milner Street
Warrington
Cheshire
WA5 1AD

Tel: 01925 572444

HOPELINKUK: 0800 068 4141

Text: 07860 039967
 
 

Pilgrims Hospices

Gives care and support to people coping with incurable illness in East Kent.

Plender House
56 London Road
Canterbury
Kent
CT2 8JA

Tel: 01227 459 700

24 Hour advice line: 01233 504133

Online contact form

Website

Porchlight

Kent’s largest charity for homeless and vulnerable people.

2nd Floor
Watling Chambers
18-19 Watling Street
Canterbury
Kent
CT1 2UA

Tel: 01227 760078

24/7 Helpline Tel: 0800 567 7699

headoffice@porchlight.org.uk

Website

Prostate Cancer UK

Helps you deal with prostate cancer, diagnosis & treatment.

Nationwide

Tel: 0800 074 8383

Website

RBLI - Royal British Legion Industries

Provide lifelong support to serving and ex-serving personnel and their families.

Hall Road
Aylesford
Kent
ME20 7NL

Tel: 01622 795900

enquiries@rbli.co.uk

Website

Refuge - For Women and Children Against Domestic Violence

Supports women and children by helping them rebuild their lives and overcome many different forms of violence and abuse.

4th Floor
International House
1 St Katherines Way
London
E1W 1UN

Tel: 020 7395 7700

Freephone 24 hour National Domestic Abuse Helpline: 0808 2000 247

Contact form

Website

Refugee Council

Provide crisis advice and practical support.

PO Box 68614
London
E15 9DQ

Tel: 020 7346 6700

info@refugeecouncil.org.uk

Website

Relate East Kent

The UK's largest provider of relationship support.

17 Stour St
Canterbury 
Kent
CT1 2NR

Tel: 01227 766094

appointments.kent@relate.org.uk

Website

Release - Legal Emergency & Drugs Service Ltd

Provides free non-judgmental, specialist advice and information to the public and professionals on issues related to drug use and to drug laws.

61 Mansell Street
London
E1 8AN

Tel: 020 7324 2989

ask@release.org.uk 

Website

Release the Pressure

Free counselling advice and support on any subject, available 24 hours a day, 7 days a week.

Kent & Medway area

Tel: 0800 107 0160
Text the word Kent to 85258

Website

RNIB - Royal National Institute of Blind People

Offer help and support for blind and partially sighted people.

105 Judd Street
Saint Pancras
London
WC1H 9NE

Helpline Tel: 0303 123 9999

Contact form

Website

RNID - Royal National Institute for Deaf People

The charity working to make life fully inclusive for deaf people and those with hearing loss or tinnitus.

19-23 Featherstone Street
Old Street
London
EC1Y 8SL

Tel: 0808 808 0123

SMS: 07800 000 360

Relay UK: Dial 18001 followed by 0808 808 0123

Chat: Chat to us now

Information in BSL: Arrange a video call

information@rnid.org.uk

Website

Samaritans

A charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide.

The Upper Mill
Kingston Road
Epsom
Surrey
KT17 2AF

Tel: 116 123

jo@samaritans.org

Website

SANE - UK Mental Health Charity

We work to improve the quality of life for anyone affected by mental illness.

St Marks Studios
14 Chillingworth Road
Islington
London
N7 8QJ

Tel: 0203 805 1790

info@sane.org.uk

Website

Save the Children

We support children to learn, grow and become who they want to be.

1 St Johns Lane
London
EC1M 4AR

Tel: 020 7012 6400

supportercare@savethechildren.org.uk

Website

Scope - Equality for Disabled People

Provide practical information and emotional support when it's most needed and campaign relentlessly to create a fairer society.

Landmark Office
26 Whitehall Road
Leeds
LS12 1BE

Tel: 0808 800 3333

helpline@scope.org.uk

Website

Seniors Helping Seniors

An award winning social enterprise that matches people who need assistance or care, with those who are willing and able to help.

18 Orchard Street
Canterbury
Kent
CT2 8AP

Tel: 01843 606991  or  07436 839932

christian@seniorshelpingseniors.co.uk

Website

Sense

For everyone living with complex disabilities and for everyone who is deafblind. Sense is here to help people communicate and experience the world.

101 Pentonville Road
London
N1 9LG

Tel: 0300 330 9250

Contact form

Website

Shelter

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services.

88 Old Street
London
EC1V 9HU

Tel: 0344 515 1540

Webchat

Website

Shout - Free 24 Hour Text Help

Shout is the UK's first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It's a place to go if you're struggling to cope and you need immediate help.

Portrait Solicitors
21 Whitefriars Street
London
EC4Y 8JJ

Text: 85258

info@giveusashout.org

Website

SignHealth - The Deaf Health Charity

We are working to improve health and wellbeing and promote easier access to healthcare and information for deaf people. 

Falcon Mews
46 Oakmead Road
Balham
London
SW12 9SJ

Tel: 020 3947 2600

Text: 07966 976749

info@signhealth.org.uk

Website

SSAFA - The Armed Forces Charity

Our support covers both regulars and reserves in the Royal Navy, the Royal Marines, the British Army and the Royal Air Force and their families, including anyone who has completed National Service.

4 St Dunstans Hill
London
EC3R 8AD

Tel: 0800 731 4880

Contact form

Website

St Giles Trust - Turning a Past Into a Future

We show people there is a way to build a better future and help them create this through support, advice and training. 

Georgian House
64-68 Camberwell Church St
Camberwell
London
SE5 8JB

Tel: 020 7708 8000

info@stgilestrust.org.uk

Website

Step Change - Debt Charity

Provides free debt advice, to help you deal with your debt and set up a solution.

Swade House
Merrion House
Leeds
LS2 8NG

Tel: 0800 138 1111

Contact form

Website

Stroke Associaton's Communication Support Group for Stroke Survivors

A support group for stroke survivors to improve both communication and confidence.

Headway House
Kent & Canterbury Hospital

Ethelbert Road
Canterbury
Kent
CT1 3NG

Tel: 07799 436056

Maria.clayton@stroke.org.uk

Stroke Recovery Service Thanet

Provides advice and support to help your stroke recovery.

Stroke Association
Headway House

Kent and Canterbury Hospital
Ethelbert Road

Canterbury
Kent
CT1 3NG

Tel: 01227 783023
Tel: 07717 275724  or  07799 436056

jan.fletcher@stroke.org.uk

Website

Supportline - Confidential Emotional Support

Offers confidential emotional support to develop healthy, positive coping strategies, an inner feeling of strength and increased self esteem to encourage healing, recovery and moving forward with life.

PO Box 2860
Romford
Essex
RM7 1JA

Tel: 01708 765200

info@supportline.org.uk

Website

Take Off for Physical and Mental Wellbeing

Runs a variety of groups to manage your physical and mental wellbeing.

34 Military Road
Canterbury
Kent
CT1 1LT

Tel: 01227 788211

office@takeoff.works

Website

Telcare Choice - Personal Alarm

Provides elderly people who live alone with somebody to call for help if they suffer a fall, feel unwell or need some reassurance.

Hayfield House
The Street
Hindolveston
Norfolk
NR20 5BU

Tel: 0800 635 7000

support@telecarechoice.co.uk

Website

The Care Leavers Foundation

Provides help to care leavers. We make modest but vital grants to care leavers aged 18-29 who are in crisis, or who want to take control of their lives and develop new skills.

PO Box 202
Bala
Wales
LL23 7ZB

Tel: 01678 540598

Website

The Mix - Essential Support for Under 25s

A support service for young people via our online community, social media, through our free, confidential helpline or our counselling service. 

PO Box 7777
London
W1A 5PD

Helpline Tel: 0808 808 4994

Contact Form

Website

The Money Advice Service

Free and impartial money advice, set up by government.

120 Holborn
London
EC1N 2TD

Money Advice Tel: 0800 138 7777

enquiries@maps.org.uk

Website

The Reading Agency

Works every day towards a world where everyone is reading their way to a better life.

Free Word Centre
60 Farringdon Road
London
EC1R 3GA

Tel: 020 7324 2544

Website

The Silver Line - Helpline for Older People

24 hour confidential freephone telephone helpline for older people offering advice, information and friendship.

Trade Tower
Calico Row
Battersea
London
SW11 3YH

Helpline Tel: 0800 470 8090

info@thesilverline.org.uk

Website

Turn2us - Fighting UK Poverty

A national charity providing practical help to people who are struggling financially.

200 Shepherds Bush Road
Hammersmith
W6 7NL

Tel: 0808 802 2000

Contact form

Website

Unlock - For People With Convictions

A national charity that provides a voice and support for people who are facing stigma and obstacles because of their criminal record.

Maidstone Community Support Centre
39-48 Marsham Street
Maidstone
Kent
ME14 1HH

Tel: 01634 247350

Text or WhatsApp: 07824 113848

Contact form

Website

Unseen - Human Trafficking & Modern Day Slavery in the UK

Runs a safehouse for women survivors of modern slavery and human trafficking aged 18 and over. Has also developed a new model of 24/7 care and support for male survivors of trafficking and slavery.

7 Hide Market
West Street
St Philips
Bristol
BS2 0BH

Tel: 0303 040 2888

24 hour helpline: 08000 121 700

Contact form

Website

Veterans Gateway - Advice & Support for Veterans & Ex-forces

Veterans’ Gateway is made up of a consortium of organisations and Armed Forces charities, including The Royal British Legion, SSAFA – the Armed Forces charity, Poppyscotland, Combat Stress and Connect Assist which  means we can get you to the right organisation who can help.

PO Box 6997
Cardiff
CF15 5DT

Tel: 0808 802 1212

Text: 81212

Email

Website

Veterans UK

We provide free support for veterans and their families, including a helpline, Veterans Welfare Service and injury/bereavement compensation scheme payments.

Ministry of Defence
Norcross
Lancashire
Thorton Cleveleys
FY5 3WP

Tel: 0808 1914 218

veterans-uk@mod.gov.uk

Website

Victim Support Kent

Give emotional and practical help to people who have been affected by crime in Kent.

Compass House
Tufton Street
Ashford
TN23 1BT

Free Tel: 0808 168 9276

24/7 Free Supportline: 0808 168 9111 

kent.vart@victimsupport.org.uk

Website

Womans Trust - Recovery From Domestic Abuse

A specialist mental health charity, providing free counselling and therapy for women who have experienced domestic abuse. 

PO Box 70420
London
NW1W 7QL

Tel: 020 7034 0303

office@womanstrust.org.uk

Website

Working for Change - Campaign to Change Attitudes in the Workplace for People with a Hearing Loss

A campaign to change attitudes in the workplace, so people who are deaf or have hearing loss aren’t left out or left behind.

19-23 Featherstone Street
Old Street
London
EC1Y 8SL

Tel: 0808 808 0123

SMS: 07800 000 360

Relay UK: Dial 18001 followed by 0808 808 0123

Chat: Chat to us now

Information in BSL: Arrange a video call

information@rnid.org.uk

Website

YouCan - Youth Cancer Support

Supports young people across Kent from age 10 to 35 whose lives have been impacted by cancer.

Bradbourne House
New Road
East Malling
ME19 6DZ

Tel: 01732 844874  or  07341 278432

terrie@you-can.org.uk

Website

Young Minds - Crisis Messenger Service

We want to see a world where no young person feels alone with their mental health, and gets the mental health support they need, when they need it, no matter what.

4th Floor India House
Curlew Street
London
SE1 2ND

Text: 85258 

Parents Helpline Tel: 0808 802 5544

info@youngminds.org.uk

Website