Welcome to Thanet Health Service Directory, a resource for information on local and national services. To update your listing or if you have any queries, please email directory.thcic@nhs.net

Age UK - Personal Alarm

A panic alarm that gives users the freedom to live independently in their own home. Help on hand 24 hours a day.

Nationwide

Tel: 0800 085 8032

Contact Form

Website

ART - Acute Response Team

Provides short-term health, personal care and rehabilitation support so you can remain in the community.

Across Kent

Tel: 0300 123 0915

kentchft.ekreferralunit@nhs.net

Website

ayph - Association for Young People's Health

Works to understand and meet the particular health and wellbeing needs of 10-25 year olds.

Nationwide

info@ayph.org.uk

Website

Beat (Eating Disorders)

Helps people to understand the illness, and supports them to take positive steps towards recovery. Also supports family and friends, equipping them with essential skills and advice, so they can help their loved ones recover whilst also looking after their own mental health.

Nationwide

Helpline: 0808 801 0677

help@beateatingdisorders.org.uk

Website

British Red Cross - First Aid Courses

First Aid courses by the British Red Cross that help you learn the simple skills that could save a life.

Nationwide

Tel: 0344 871 8000

Website

British Red Cross - Mobility Aids Service

Provides people with the equipment they need at home to live independently. You can hire a commode, toilet seat or toilet frame for £10 a week for up to 15 weeks. Also provides wheelchair hire for anyone over the age of five. 

Nationwide

Tel: 01227 864710

Website - hire a toilet aid

Website - hire a wheelchair

British Red Cross - Support at Home Service

Provides you with the support and care to help you at home when you return after a stay in hospital.

Across Kent

Tel: 01622 690011

ilcr_southeastadmin@redcross.org.uk

Website

CALM - The Campaign Against Living Miserably

Taking a stand against suicide by provoking conversation, running life-saving services, and bringing people together so they reject living miserably, get help when they need it and don’t die by suicide.

Nationwide

Helpline: 0800 58 58 58

Website

Canterbury Lifeline - Personal Alarm

Provides alarms and equipment that can help a person remain safe and independent at home. 

Across Kent

Tel: 01227 862540

lifeline.coordinators@canterbury.gov.uk

Website

Careline365 - Personal Alarm

Designed to help older, vulnerable or disabled people to remain in their own homes, with the knowledge that they always have somebody to help in an emergency.

Nationwide

Tel: 0808 304 4428

info@careline.co.uk

Website

Carelink24 - Personal Alarm

Provides personal alarms for older people and those in need of extra support at home.

Nationwide

Tel: 0800 007 6247

hello@carelink24.org

Website

Carers Direct - Live In & Daily Care

Specialists in live in & daily care. Tailored to your individual needs.

Nationwide 

Tel: 020 3904 4520

info@carersdirect.org

Website

Carers' Support East Kent

Provides Carers with the information and support including a listening ear, signposting, Carer’s needs assessments, drop ins, support groups, social activities, a Carers Hospital Service, support for Young Adult Carers (16-24) and the Kent Carers Emergency card. 

Across Kent

Tel: 0300 302 0061

support@carersek.org.uk

Website

Change, Grow, Live - Drugs & Alcohol Support

Helps with challenges including drugs or alcohol, trouble with housing, domestic abuse, or mental and physical wellbeing. Helps people change the direction of their lives, grow as individuals, and live life to its full potential. Services are free and confidential.

Nationwide

Tel: 01303 220719

Website

Charlie Waller Memorial Trust - Mental Health Support for Young People

Helps young people to understand their own mental health, to equip them to support themselves and those around them, and to empower them to talk more openly about the subject.

Nationwide

Tel: 01635 869754

Website

Cogs Club Canterbury - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age UK Canterbury 
Castle Row
Canterbury
Kent
CT1 2QY

Tel: 01227 462368

Website

Cogs Club Herne Bay - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age UK Herne Bay
16 Reculver Road
Herne Bay
Kent
CT6 6LE

Tel: 01227 749570

Website

Cogs Club Sandwich - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age Concern Sandwich
The Sunflower Centre
19/21 Cattle Market
Sandwich
Kent
CT13 9AP

Tel: 01304 614237 Sally

Website

Cogs Club Whitstable - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age UK
Longfield Court
St Johns Road
Swalecliffe
Whitstable
Kent
CT5 2SP

Tel: 01227 749570

Website

Combat Stress - For Veterans' Mental Health

Provides specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues.

Nationwide

Helpline: 0800 138 1619

Tel: 0800 323 4444 serving personnel and their families

Text: 07537 173683

helpline@combatstress.org.uk

Website

Crossroads Care Kent - Short Breaks for Carers

Offers adult Carers a chance to step away from their caring role for a few hours each week.

Across Kent

Tel: 03450 956 701

Enquiries.macmillan@crossroadskent.org

Website

Crossroads Care Kent Volunteer Service in Partnership with Macmillan Cancer Support

Helps carers and the people they care for by providing free, practical, emotional and companionship support, as well as expert advice, information and guidance. 

Across Kent

Tel: 0345 0956 701

Enquiries.macmillan@crossroadskent.org

Website

CYPMHS - Children and Young People's Mental Health Service

Provides emotional wellbeing and mental health advice and support for young people and their families across Kent. 

Across Kent & Medway

Tel: 0300 123 4496 for self-referral or on behalf of someone else

Tel: 0800 011 3474 crisis or out of hours support

Text: Kent or Medway to 85258 for 24 hour mental health crisis support via text

nelft.nhs.net

Website

East Kent Strokes

Offers opportunities to rebuild confidence and independence, and help you to rebuild your life after stroke. The service is for stroke survivors (including TIAs/mini-strokes), and families and carers of people affected by stroke.

Across Kent

Tel: 01303 766696

eastkent@stroke.org.uk

Website

EKIDS - East Kent Independent Dementia Support

Supporting those living with dementia and their carers. A number of informal coffee mornings are held throughout the month across the Isle of Thanet.  

Across East Kent

Tel: 01227 730000

enquiries@ekids.org.uk

Website

Elefriends - Mental Health Online Community

A supportive online community where you can be yourself. Getting active is easier said than done so Active Eles happily share tips and advice and they won’t judge you.

Nationwide

Website

Herne Bay Counselling Service

A charity that relies on donations to enable them to supply affordable and easily accessible counselling sessions for everyone.

Across Kent

Tel: 01227 634004

Website

Holding On, Letting Go - Supporting Bereaved Children & their Families

A Kent-based charity that helps children to cope with the death of someone close to them.

Across Kent

Tel: 0344 561 1511

info@holg.org.uk

Website

Hope Again - Young People Living After Loss

Youth website of Cruse Bereavement Support. It is a safe place where young people can learn from other young people, how to cope with grief, and feel less alone.

Nationwide

Tel: 0808 808 1677 

helpline@cruse.org.uk

Website

KAB - Kent Association for the Blind East Team

We work to prevent avoidable sight loss, deliver excellent support services and enable people to get involved and live independently.

The East Team covers Swale, Canterbury, Thanet, Dover, Ashford and Shepway boroughs.

Tel: 01227 763366

rehab.canterbury@kab.org.uk

Website

Kent & Medway's Mental Wellbeing Information Hub

Online one-stop place to help signpost you to support and services.

Across Kent & Medway

Website

Kent Adult Education Health Referral Scheme - Positive Steps

'Positive Steps' has been specifically designed to address some of the barriers to learning that people may face, therefore helping to make the first step into learning more achievable. The scheme includes a distinct set of pathways, onto which referrals are accepted via a link worker, community connector or any health professional.

Across Kent

Website

Kent Community Pantry - Making Food Accessible

Aims to make healthy and nutritious food affordable. Provides you with either 10 or 20 products, depending on the membership type you choose. 

Across Kent

kcp@children-families.org

Website

 

Kent Resilience Hub - Resources for Emotional Wellbeing

Supporting young people to cope better with the pressures of everyday life. A resource that helps young people, parents and carers, staff and practitioners to understand emotional wellbeing and resilience.

Across Kent

Tel: 0300 123 5205

Website

Kent Telecare Lifeline Solutions Ltd - Personal Alarm

Provides a low-cost Telecare Personal Alarm installation and Monitoring Service for anyone that is frail, elderly or disabled. Helping people stay safe and independent in their own homes.

Across Kent

Tel: 0800 799 9581 

info@kenttelecare.co.uk

Website

KERS - Kent Enablement and Recovery Service for Mental Health

Works with people experiencing mental health difficulties to address social care needs over a short period of time (up to 12 weeks). Provides support to maximise your wellbeing and quality of life, in a way that suits you. Also works with local community services to help you find a creative and realistic response to your needs.

Across Kent

Tel: 03000 42 26 55

KERSAdmin@kent.gov.uk

Website

LGBT Hero - Support for LGBTQ+ People

A national health and wellbeing charity supporting over 100,000 LGBTQ+ people a month by providing trusted information, advice and various types of support including one-to-one, group and peer-support. 

Nationwide

Tel: 020 7738 6872

hello@lgbthero.org.uk

Website

Lifeline24 - Personal Alarm

Provides a low cost Telecare Personal Alarm Service for anyone that is frail, elderly or disabled.

Nationwide

Tel: 0800 999 0400

info@lifeconnect24.co.uk

Website

Lifeline365 - Personal Alarm

Provides a low cost Telecare Personal Alarm Service for anyone that is frail, elderly or disabled.

Across Kent

Tel: 01303 242615

lifeline365@folkestone-hythe.gov.uk

Website

Live Well Kent - Community Wellbeing

If you’re aged 17+ and live in Kent or Medway, Live Well Kent's network of voluntary organisations and charities can support you with various issues. 

Across Kent & Medway

Tel: 0800 567 7699

Website

Mental Health at Work

With plenty of tools, resources, and stories, Mental Health at Work makes navigating the workplace mental health landscape easy.

Nationwide

mentalhealthatwork@mind.org.uk

Website

Mental Health Foundation

Working towards good mental health for all.

Nationwide

Tel: 020 7803 1100

info@mentalhealth.org.uk

Website

Mind - For Better Mental Health

Provides advice and support to empower anyone experiencing a mental health problem.

Nationwide

Tel: 0300 123 3393

info@mind.org.uk

Website

Nacro - National Association for the Care and Resettlement of Offenders

Helps thousands of people build the independence and resilience they need to look forward to their futures by equipping them with skills, advice and support to move on and reduce crime. 

Nationwide

Tel: 0300 123 1889

helpline@nacro.org.uk

Website

No Panic - Anxiety Support

Helps and supports those living with Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders.

Helpline: 0300 772 9844

Website

One YOU Kent - Lifestyle Advisers

Offering a free and confidential service to help you take steps towards a healthier lifestyle.

Across Kent

Tel: 0300 123 1220

oneyou.kent@nhs.net

Website

One YOU Kent - Walk and Talk (previously East Kent Healthwalks)

Short, local walks designed to help people become active and to get outdoors and meet new people.

Across East Kent

Tel: 0300 123 1220

Kentchft.walkandtalk@nhs.net

Website

PAPYRUS - Prevention of Young Suicide

Provides confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person.

Nationwide

HOPELINE247: 0800 068 4141

Text: 07860 039967
 
 

Pilgrims Hospices

Helps people facing a terminal diagnosis, and their families, to live well in every moment.

Across Kent

Tel: 01233 504133 Advice Line 24 Hour

Website

Place2Be - Improving Children's Mental Health

Provides mental health services in schools using an effective therapeutic approach. Advice and support for families and school staff.

Tel: 020 7923 5500

enquiries@place2be.org.uk

Website

Relate East Kent - Relationship Support

Provides ongoing counselling and support and also One Session Therapy designed to tackle a specific issue and see results straight away.

Across East Kent

Tel: 01227 766094

appointments.kent@relate.org.uk

Website

RNIB - Royal National Institute of Blind People

Offers help and support for blind and partially sighted people.

Nationwide

Helpline Tel: 0303 123 9999

Contact form

Website

Samaritans - Support with Suicidal Feelings

Dedicated to reducing feelings of isolation and disconnection that can lead to suicide.

Nationwide

Tel: 116 123

Website

SANE - Mental Health Support

Works to improve the quality of life for anyone affected by mental illness.

Nationwide

SANEline Tel: 0300 304 7000 

info@sane.org.uk

Website

Scope - Equality for Disabled People

Provides practical information and emotional support when it's most needed and campaigns relentlessly to create a fairer society.

Nationwide

Tel: 0808 800 3333

helpline@scope.org.uk

Website

SignHealth - Supports Deaf People

Working to improve the health and wellbeing and promote easier access to healthcare and information for deaf people. 

Nationwide

Tel: 020 3947 2600

Text: 07860 033214

info@signhealth.org.uk

Website

SSAFA Kent - The Armed Forces Charity

Support for serving personnel, veterans and their families in their time of need.

Across Kent

Tel: 020 4566 9126

SouthEast.Region@ssafa.org.uk

Website

Supportline - Confidential Emotional Support

A confidential helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis.

Nationwide

Tel: 01708 765200

info@supportline.org.uk

Website

Take Off - Physical & Mental Wellbeing Support

Supports people with mental health problems to improve their wellbeing and live happier and healthier lives.

Across East Kent

Tel: 01227 788211

info@takeoffworks.org

Website

Telcare Choice - Personal Alarm

Provides elderly and disabled people stay safe in the comfort of their own homes. Having a Telecare Alarm in place means that there is always a way to call for help if you suffer a fall, feel unwell, or need some reassurance. 

Nationwide

Tel: 0800 635 7000

support@telecarechoice.co.uk

Website

The Cinnamon Trust - Supporting Older People & Their Pets

To relieve the anxieties and problems faced by elderly and terminally ill people and their pets by looking after & caring for all kinds of pets. 

Nationwide

Tel: 01736 757900

Contact form

Website