Welcome to Thanet Health Service Directory, a resource for information on local and national services. To update your listing or if you have any queries, please email directory.thcic@nhs.net

24 hour Kent Dementia Helpline

A confidential freephone service for people with dementia, their carers, families and friends.

Across Kent

Tel: 0800 500 3014

helpline@alz-dem.org

Website

Acas - Advisory, Conciliation and Arbitration Service

Gives employees and employers free, impartial advice on workplace rights, rules and best practice. Also offers training and help to resolve disputes.

Nationwide

Helpline: 0300 123 1100

Contact Form

Website

Action Aid - Changing Poverty for Women and Girls

An international charity that works with women and girls living in poverty.

Nationwide

Tel: 01460 238000

supportercontact@actionaid.org

Website

Addiction Helper

The UK's leading addiction resource website. Help for anyone affected by addiction with advice on both NHS & private treatment options.

Nationwide

Helpline: 0800 014 8033

info@addictionhelper.com

Website

Age UK - Personal Alarm

A panic alarm that gives users the freedom to live independently in their own home. Help on hand 24 hours a day.

Nationwide

Tel: 0800 085 8032

Contact Form

Website

Alzheimers Society

We campaign for change, fund research to find a cure and support people living with dementia today.

Nationwide

Dementia Connect Support Line: 0333 150 3456

Website

Amnesty International UK

Works to protect people wherever justice, freedom, truth and dignity are denied.

Nationwide

Tel: 020 7033 1710 

sct@amnesty.org,uk

Contact Form

Website

Anxiety UK

Whether you have anxiety, stress, anxiety-based depression or a phobia that’s affecting your daily life, we’re here to help you. Offers a wide range of services.

Nationwide

Tel: 0344 477 5774

Text: 07537 416905

support@anxietyuk.org.uk

Website

ART - Acute Response Team

Provides short-term health, personal care and rehabilitation support so you can remain in the community.

Across Kent

Tel: 0300 123 0915

kentchft.ekreferralunit@nhs.net

Website

Asbestos Health Check

Asbestos health check offer free advice and support to those who have worked with asbestos and have being diagnosed with health conditions associated with this work.

Nationwide

Tel: 0808 164 6018

info@asbestoshealthcheck.co.uk

Website

Aspire - Supporting People with Spinal Injury

Provides practical help to people who have been paralysed by Spinal Cord Injury, supporting them from injury to independence.

Nationwide

Tel: 020 8954 5759

info@aspire.org.uk

Website

ayph - Association for Young People's Health

Works to understand and meet the particular health and wellbeing needs of 10-25 year olds.

Nationwide

info@ayph.org.uk

Website

Beat (Eating Disorders)

Helps people to understand the illness, and supports them to take positive steps towards recovery. Also supports family and friends, equipping them with essential skills and advice, so they can help their loved ones recover whilst also looking after their own mental health.

Nationwide

Helpline: 0808 801 0677

help@beateatingdisorders.org.uk

Website

Bereavement Advice Centre

Supports and advises people on what they need to do after a death. 

Nationwide

Tel: 0800 634 9494

Website

BILD - Supporting People with Complex Needs

Works to understand people’s needs and priorities to get the best outcomes for them.

Nationwide

Tel: 0121 415 6960

enquiries@bild.org.uk

Website

BLAST Foundation - Life & Skills Training for Ex-Offenders

Working with prisoners in prison and in the community delivering a variety of services and programmes for offenders and their families.

Nationwide

Tel: 01753 889190 or 07980 897154

Contact Form

Website

Breast Cancer Now - The Research and Support Charity

Undertakes breast cancer research and life-changing care.

Nationwide

Tel: 0808 800 6000

services@breastcancernow.org

Website

Bright Shadow - Support for People Living with Dementia

A creative organisation where people living with or affected by dementia live well and thrive.

Across Kent

Tel: 01227 467272

info@brightshadow.org.uk

Website

British Red Cross - First Aid Courses

First Aid courses by the British Red Cross that help you learn the simple skills that could save a life.

Nationwide

Tel: 0344 871 8000

Website

British Red Cross - Mobility Aids Service

Provides people with the equipment they need at home to live independently. You can hire a commode, toilet seat or toilet frame for £10 a week for up to 15 weeks. Also provides wheelchair hire for anyone over the age of five. 

Nationwide

Tel: 01227 864710

Website - hire a toilet aid

Website - hire a wheelchair

British Red Cross - Support at Home Service

Provides you with the support and care to help you at home when you return after a stay in hospital.

Across Kent

Tel: 01622 690011

ilcr_southeastadmin@redcross.org.uk

Website

British Wireless for the Blind Fund

A small national charity that provides free of charge audio equipment to people who are blind or visually impaired.

Nationwide

Tel: 01622 754757

info@blind.org.uk

Website

CALM - The Campaign Against Living Miserably

Taking a stand against suicide by provoking conversation, running life-saving services, and bringing people together so they reject living miserably, get help when they need it and don’t die by suicide.

Nationwide

Helpline: 0800 58 58 58

Website

Canterbury Lifeline - Personal Alarm

Provides alarms and equipment that can help a person remain safe and independent at home. 

Across Kent

Tel: 01227 862540

lifeline.coordinators@canterbury.gov.uk

Website

CAP - Christians Against Poverty

Provides free professional debt help through local churches across the UK.

Nationwide

Tel: 01274 760720

info@capuk.org

Website

Careline365 - Personal Alarm

Designed to help older, vulnerable or disabled people to remain in their own homes, with the knowledge that they always have somebody to help in an emergency.

Nationwide

Tel: 0808 304 4428

info@careline.co.uk

Website

Carelink24 - Personal Alarm

Provides personal alarms for older people and those in need of extra support at home.

Nationwide

Tel: 0800 007 6247

hello@carelink24.org

Website

Carers Direct - Live In & Daily Care

Specialists in live in & daily care. Tailored to your individual needs.

Nationwide 

Tel: 020 3904 4520

info@carersdirect.org

Website

Carers UK

Here for unpaid carers with expert information, advice and support and to make sure that no matter how complicated your query or your experience, you don't have to care alone. 

Nationwide

Tel: 020 7378 4999

advice@carersuk.org

Website

Carers' Support East Kent

Provides Carers with the information and support including a listening ear, signposting, Carer’s needs assessments, drop ins, support groups, social activities, a Carers Hospital Service, support for Young Adult Carers (16-24) and the Kent Carers Emergency card. 

Across Kent

Tel: 0300 302 0061

support@carersek.org.uk

Website

CAUK - Cocaine Anonymous

For anyone to share their experiences with each other so that they may solve their common problem and help others to recover from their addiction. 

Nationwide

Tel: 0800 612 0225

helpline@cauk.org.uk

Website

Centre for Ageing Better

Tackles inequalities in ageing. Building an Age-friendly Movement to challenge negative attitudes about ageing.

Nationwide

Tel: 020 3829 0113

info@ageing-better.org.uk

Website

Change, Grow, Live - Drugs & Alcohol Support

Helps with challenges including drugs or alcohol, trouble with housing, domestic abuse, or mental and physical wellbeing. Helps people change the direction of their lives, grow as individuals, and live life to its full potential. Services are free and confidential.

Nationwide

Tel: 01303 220719

Website

Charlie Waller Memorial Trust - Mental Health Support for Young People

Helps young people to understand their own mental health, to equip them to support themselves and those around them, and to empower them to talk more openly about the subject.

Nationwide

Tel: 01635 869754

Website

Child Bereavement UK

Helps children and young people (up to age 25), parents and families to rebuild their lives when a child grieves or when a child dies. 

Nationwide

Helpline: 0800 028 8840

helpline@childbereavementuk.org

Website

Child Death Helpline

To provide a quality freephone service to anyone affected by the death of a child of any age. Callers to the helpline might be parents, grandparents, siblings, other family members, friends or involved professionals.

Nationwide

Helpline: 0800 282 986 

Contact Form

Website

Child Poverty Action Group

Campaigns for policies that will prevent and solve poverty; and provide training, advice and information to make sure families get the financial support they need.

Nationwide

Tel: 020 7837 7979

info@cpag.org.uk

Website

Childline

A free, private and confidential service to help anyone under 19 in the UK.

Nationwide

Tel: 0800 1111

Website

City Mental Health Alliance - Workplace Wellbeing

An alliance of businesses, working together with mental health experts and partner organisations, so that every workplace will protect, support and create positive mental health for their people.

Nationwide

Contact Form

Website

Cogs Club Canterbury - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age UK Canterbury 
Castle Row
Canterbury
Kent
CT1 2QY

Tel: 01227 462368

Website

Cogs Club Herne Bay - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age UK Herne Bay
16 Reculver Road
Herne Bay
Kent
CT6 6LE

Tel: 01227 749570

Website

Cogs Club Sandwich - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age Concern Sandwich
The Sunflower Centre
19/21 Cattle Market
Sandwich
Kent
CT13 9AP

Tel: 01304 614237 Sally

Website

Cogs Club Whitstable - Dementia Activities

A day of activity, stimulation, music and fun for a person with mild to moderate dementia.

Age UK
Longfield Court
St Johns Road
Swalecliffe
Whitstable
Kent
CT5 2SP

Tel: 01227 749570

Website

Combat Stress - For Veterans' Mental Health

Provides specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues.

Nationwide

Helpline: 0800 138 1619

Tel: 0800 323 4444 serving personnel and their families

Text: 07537 173683

helpline@combatstress.org.uk

Website

Coram Voice - Supporting Young People in Care & Care Leavers

Supports children and young people in care and care leavers. 

Nationwide

Helpline: 0808 800 5792

Text: 07758 670369

info@coramvoice.org.uk

Website

Crime Stoppers

An independent charity that gives people the power to speak up and stop crime – 100% anonymously.

Nationwide

Tel: 0800 555 111

Website

Crossroads Care Kent - Crisis Service for Carers

The Carer and Dementia Crisis Service offers free, practical support, designed to prevent the breakdown of a caring situation that might otherwise lead to a hospital or care home admission.

Across Kent

Tel: 0345 0956 701

enquiries@crossroadskent.org

Website

Crossroads Care Kent - Short Breaks for Carers

Offers adult Carers a chance to step away from their caring role for a few hours each week.

Across Kent

Tel: 03450 956 701

Enquiries.macmillan@crossroadskent.org

Website

Crossroads Care Kent - Support for Carers

Delivers care and support for anyone living with the challenges of caring for a family member or friend. Helps carers get the extra support they need to live their own lives.

Across Kent

Tel: 0345 095 6701

enquiries@crossroadskent.org

Website

Crossroads Care Kent Volunteer Service in Partnership with Macmillan Cancer Support

Helps carers and the people they care for by providing free, practical, emotional and companionship support, as well as expert advice, information and guidance. 

Across Kent

Tel: 0345 0956 701

Enquiries.macmillan@crossroadskent.org

Website

Cruse Bereavement Care - East Kent and Swale

Local contact of national organisation helping bereaved people. Support is free and confidential. May include one to one meetings, telephone support and group support.

Across East Kent & Swale

Tel: 01227 639745  or  07555 385877

National helpline: 0808 808 1677

eastkentwithswale@cruse.org.uk

Website

CSJ - Centre for Social Justice

An independent think-tank to put social justice at the heart of British politics and make policy recommendations to tackle the root causes of poverty.

Nationwide

Tel: 020 3150 2326

admin@centreforsocialjustice.org.uk

Website

CYPMHS - Children and Young People's Mental Health Service

Provides emotional wellbeing and mental health advice and support for young people and their families across Kent. 

Across Kent & Medway

Tel: 0300 123 4496 for self-referral or on behalf of someone else

Tel: 0800 011 3474 crisis or out of hours support

Text: Kent or Medway to 85258 for 24 hour mental health crisis support via text

nelft.nhs.net

Website

deafPLUS

Offers one to one, confidential information and deaf advice services. The Kent office is in Bromley.

Nationwide

Tel: 020 8315 2550

Text: 07732 449349

information@deafplus.org

Website

Debt Advice Foundation

Offers free, confidential support and advice to anyone worried about loans, credit and debt.

Nationwide

Tel: 0800 043 4050

Contact Form

Website

Dementia UK

Provides specialist dementia support for families through the Admiral Nurse Service. Admiral Nurses help people living with dementia stay independent for longer and support the people caring for them.

Nationwide

Helpline: 0800 888 6678

helpline@dementiauk.org

Website

Depression UK

Support for those affected by or at risk from depression.

Nationwide

info@depressionuk.org

Website

Diabetes UK

Specialist information and advice on all aspects of living with diabetes.

Nationwide

Tel: 0345 123 2399

Website

Digital Champions Network

The Digital Kent team are developing a network of Digital Champions across Kent to support and improve the digital skills of individuals within communities. Digital Champions are volunteers and can be anyone who is willing to support someone with their digital skills and confidence.

Across Kent

Tel: 0300 041 0950

digitalchampions@kent.gov.uk

Website

Digital Support Scheme

Set up by Digital Kent to provide 1-2-1 support for anyone across Kent who struggles with their digital skills or who wants to get the most out of the digital world and their digital devices. Can connect you with local volunteers to provide personalised digital skills sessions for free. 

Across Kent

Tel: 0300 041 0950

digitalinclusion@kent.gov.uk

Website

Disability Assist - For Independent Living

Supports disabled people to lead a more independent life.

Across Kent

Tel: 01233 633187

info@disabilityassist.org.uk

Website

Disability Law Service

Provides free legal advice on community care, employment, housing and welfare benefits to disabled people and their carers to ensure that they have access to their rights and justice

Nationwide

Tel: 020 7791 9800

advice@dls.org.uk

Website

Disclosure & Barring Service by Kent Coast Volunteering

A Registered Body with the Disclosure & Barring Service (DBS) that offers an umbrella service. Process Standard and Enhanced DBS Checks on behalf of other eligible organisations. Also offers full support throughout the process.

Across Kent

Tel: 01304 367898 

dbs@kcv.org.uk

Website

Ditch The Label - Youth Charity

To help young people aged 12-25 navigate the issues affecting them the most, from mental health and bullying to identity and relationships.

Nationwide

Tel: 01273 201129

Hello@DitchtheLabel.org

Website

Diversity House - Support, Dignity, Respect

Promotes community integration, re-integration, social inclusion and cohesion within the Swale and Kent communities.

Across Kent

Tel: 01795 420455

info@diversityhouse.org.uk

Website

Domestic Abuse Support in Kent & Medway

Provides advice and information on services available for victims, friends & family, and perpetrators of Domestic Abuse.

Across Kent & Medway

Tel: 0808 168 9276 Victim Support

Website

Dover Counselling Centre

A charitable organisation providing confidential self-referral counselling services. 

Across Kent

Tel: 01304 204123

Contact form

Website

Drive Forward Foundation - Supporting Young Adults leaving Care

Helping young adults leaving foster or residential care to achieve their full potential with exciting and sustainable employment opportunities.

Nationwide

Tel: 0207 620 3000

info@driveforwardfoundation.org

Website

East Kent IPS Employment Service

Helps people with any kind of mental illness to find and sustain paid employment. Does not provide support for accessing volunteering.

Across Thanet, Folkestone, Hythe and Romney Marsh

Tel: 07483 332505

eastkentips@rethink.org

Website

East Kent Strokes

Offers opportunities to rebuild confidence and independence, and help you to rebuild your life after stroke. The service is for stroke survivors (including TIAs/mini-strokes), and families and carers of people affected by stroke.

Across Kent

Tel: 01303 766696

eastkent@stroke.org.uk

Website

EKIDS - East Kent Independent Dementia Support

Supporting those living with dementia and their carers. A number of informal coffee mornings are held throughout the month across the Isle of Thanet.  

Across East Kent

Tel: 01227 730000

enquiries@ekids.org.uk

Website

Elefriends - Mental Health Online Community

A supportive online community where you can be yourself. Getting active is easier said than done so Active Eles happily share tips and advice and they won’t judge you.

Nationwide

Website

End Child Poverty

Made up of organisations from civic society united in our vision of a UK free of child poverty.

Nationwide

rachel@endchildpoverty.org.uk

Website

Everyturn Mental Health - Kent & Medway Talking Therapies

The Kent counselling and talking therapies service is free and available to anyone aged 17.5+ and registered with a GP in East Kent, Dartford, Gravesham, Swanley, or Swale.

Across Kent

Tel: 0300 555 5555

kent@everyturn.org

Website

Families Anonymous - Support for Families & Friends of Substance Users

A fellowship of family members and friends affected by another’s abuse of mind-altering substances, or related behavioural problems. 

Nationwide

Helpline: 020 7498 4680

office@famanon.org.uk

Website

FRANK - Drug & Alcohol Information

Information, facts, news and articles about drugs and alcohol. 

Nationwide

Tel: 0300 123 6600 

Text: 82111

Website

G4S NHS Patient Transport

Patient Transport designed to support you if your medical or physical condition means you cannot use public transport, get a lift, or drive yourself to, and from, your NHS appointment.

Nationwide

Tel: 0800 096 0211

Website

Gambling Therapy

A global service offering free practical advice and emotional support to anyone affected by problem gambling.

Nationwide

support@gamblingtherapy.org

Website

Gamcare - Gambling Support

Offers free information, advice and support for anyone affected by problem gambling.

Nationwide

Tel: 0808 8020 133

info@gamcare.org.uk

Website

Grief Encounter - Supporting Bereaved Children & Young People

Supporting bereaved children, young people and families to help alleviate the pain caused by the death of someone close. 

Nationwide

Tel: 0808 802 0111

grieftalk@griefencounter.org.uk

Website

Herne Bay Counselling Service

A charity that relies on donations to enable them to supply affordable and easily accessible counselling sessions for everyone.

Across Kent

Tel: 01227 634004

Website

Hestia's Folkestone Haven - Mental Health Support

Provides mental health support for adults aged 16+. The service is free to use and you do not need an appointment to access the service.

Across Folkestone & Hythe

Tel: 07827 533871

folkstone.haven@hestia.org

Website

Hi Kent - Support for Deaf and Hard of Hearing People

Tinnitus support, assistance with NHS hearing aids, assistive equipment to help you live independently and Deaf Awareness, Lip Reading and British Sign Language courses. 

Across Kent

Tel: 01227 760046 or 07512 073841

enquiries@hikent.org.uk

Website

Holding On, Letting Go - Supporting Bereaved Children & their Families

A Kent-based charity that helps children to cope with the death of someone close to them.

Across Kent

Tel: 0344 561 1511

info@holg.org.uk

Website

Home Library Service

If you are unable to visit the library because of ill health, disability or your caring responsibilities, friendly volunteers can call at your home on a regular basis.

Across Kent

Website

Hope Again - Young People Living After Loss

Youth website of Cruse Bereavement Support. It is a safe place where young people can learn from other young people, how to cope with grief, and feel less alone.

Nationwide

Tel: 0808 808 1677 

helpline@cruse.org.uk

Website

Hourglass (previously Action Elder Abuse)

The UK’s only charity focused on the abuse and neglect of older people, with a free helpline for older men, women and their families suffering from the five forms of abuse: physical, psychological, financial, sexual or neglect. 

Nationwide

Helpline Tel: 0808 808 8141

Text free: 07860 052906

helpline@wearehourglass.org

Website

KAB - Kent Association for the Blind East Team

We work to prevent avoidable sight loss, deliver excellent support services and enable people to get involved and live independently.

The East Team covers Swale, Canterbury, Thanet, Dover, Ashford and Shepway boroughs.

Tel: 01227 763366

rehab.canterbury@kab.org.uk

Website

Karma Nirvana - Supporting Victims of Honour-based Abuse

A national charity supporting victims of honour-based abuse and forced marriage. 

Nationwide

Tel: 0800 599 9247

Contact Form

Website

Kent Adult Education Health Referral Scheme - Positive Steps

'Positive Steps' has been specifically designed to address some of the barriers to learning that people may face, therefore helping to make the first step into learning more achievable. The scheme includes a distinct set of pathways, onto which referrals are accepted via a link worker, community connector or any health professional.

Across Kent

Website

Kent Adult Social Services

Offers a range of services, including care and support, how to pay for care, reporting abuse and adult safeguarding.

Across Kent

Tel: 03000 41 61 61

social.services@kent.gov.uk

Website

Kent Autistic Family Support Information Service

A free service, providing information, advice, support, signposting and training to individuals, families/carers and professionals affected by Autism Spectrum Disorder across Kent and Medway.

Across Kent

Emilymay Miles (Adults): emilymay@kentautistic.com

Wendy Boorman (Children/Young People): wendy@kentautistic.com

Website

Kent Carers Matter

Increases access to Carer services and supports health and social care professionals. Provide opportunities for Carers to have their say about local and national issues that affect them.

Across Kent

Website

Kent CDAP - Community Domestic Abuse Programme

The programme is designed to help men who feel their behaviour towards their partner has been, or is still, abusive. It lasts for 27 weeks.

Across Kent

Tel: 07956 228 891 or  07718 120870 West Kent
Tel: 07955 039703 East Kent
Tel:  07852 927617 Medway & Swale

kentcdap@gmail.com

Website

Kent Children's Social Services

Kent County Council website where you can report a concern, find out about fostering, get help if your child has special educational needs and get help if you have a disabled child. 

Across Kent

Tel: 03000 41 11 11

social.services@kent.gov.uk

Website

Kent Coast Volunteering

Promotes volunteering, matching individuals who would like to give something to their community to community-based organisations who need their help.

Across East Kent

Tel: 01304 367898

info@kcv.org.uk

Website

Kent Coast Volunteering - Community Transport

Transport provided by volunteer drivers to take elderly or disabled people to medical appointments safely and on time.

Across Kent

Tel: 01304 380513

transport@kcv.org.uk

Website

Kent County Council

A county council that governs most of the county of Kent. Various services for residents in Kent.

Across Kent

Tel: 03000 41 41 41

Contact form

Website

Kent County Council - Adult Deaf Services

Provides services to people aged 26 and above who are deaf, live with hearing loss or dual sensory impairment. Information and advice and assesses your needs to find the right support and the right communication support that suits you best.

Across Kent

Tel: 03000 418 100

Text: 07920 154315

Sign live app

SensoryServices@kent.gov.uk

Website

Kent County Council - Blue Badge Scheme

The Blue Badge scheme helps you park nearer to your destination if you have a disability.

Across Kent

Tel: 03000 41 62 62

bluebadgeteam@kent.gov.uk

Website

Kent County Council - Children's Deaf Services

Help for children diagnosed with deafness, deafblind or a vision impairment. Provides advice and support for the family. 

Across Kent

Tel: 03000 418 100

Text: 07920 154315

SensoryServices@kent.gov.uk

Website

Kent Falls Prevention Service

Provides support to prevent falls and help you recover from a fall. You can be referred by healthcare professionals, or self-refer to take part in exercise classes of between 12 and 36 weeks duration.

Across Kent

Tel: 03000 13 20 22

kentchft.posturalstability@nhs.net

Website

Kent Homeless Connect

Delivers support services for adults, young people, children and their families who are homeless or at risk of becoming homeless. The service will close in April 2024 when its Kent County Council funding ends.

Across Kent

Tel: 0800 567 7699

info@kenthomelessconnect.org.uk

Website

Kent Libraries

Free to join and offer a wide range of services, from free access to books, computers, the internet and information to the hire of music, audio books and films. Family friendly with free regular activities for babies and children and free online resources to help with homework for all ages.  Libraries all over Kent. 

Across Kent

Tel: 03000 41 31 31

Website

Kent Resilience Hub - Resources for Emotional Wellbeing

Supporting young people to cope better with the pressures of everyday life. A resource that helps young people, parents and carers, staff and practitioners to understand emotional wellbeing and resilience.

Across Kent

Tel: 0300 123 5205

Website

Kent Telecare Lifeline Solutions Ltd - Personal Alarm

Provides a low-cost Telecare Personal Alarm installation and Monitoring Service for anyone that is frail, elderly or disabled. Helping people stay safe and independent in their own homes.

Across Kent

Tel: 0800 799 9581 

info@kenttelecare.co.uk

Website

KERS - Kent Enablement and Recovery Service for Mental Health

Works with people experiencing mental health difficulties to address social care needs over a short period of time (up to 12 weeks). Provides support to maximise your wellbeing and quality of life, in a way that suits you. Also works with local community services to help you find a creative and realistic response to your needs.

Across Kent

Tel: 03000 42 26 55

KERSAdmin@kent.gov.uk

Website

Kidscape - Help with Bullying

Provides practical support, training, and advice to challenge bullying and protect young lives.

Nationwide

Tel: 07496 682785 Parent Advice Line

info@kidscape.org.uk

Website

Kooth - Online Mental Wellbeing Support for Young People

An online mental wellbeing community. Free, safe and anonymous support.

Nationwide

Tel: 0800 055 555

Website

KRAN - Kent Refugee Action Network

Works with separated young refugees and asylum seekers, young people aged 16 to 24 who have arrived in Kent alone and are claiming asylum. Provides them with a safe, positive space and supports them to succeed.

Across Kent

Tel: 01227 634320

Website

KSCMP - Kent Safeguarding Children Multi-agency Partnership

Safeguarding and promoting the welfare of children in Kent.

Across Kent

kscmp@kent.gov.uk

Website

Leukaemia Care

Dedicated to ensuring that anyone affected by blood cancer receives the right information, advice and support.

Nationwide

Tel: 0808 801 0444  

support@leukaemiacare.org.uk

Website

LGBT Hero - Support for LGBTQ+ People

A national health and wellbeing charity supporting over 100,000 LGBTQ+ people a month by providing trusted information, advice and various types of support including one-to-one, group and peer-support. 

Nationwide

Tel: 020 7738 6872

hello@lgbthero.org.uk

Website

Lifeline24 - Personal Alarm

Provides a low cost Telecare Personal Alarm Service for anyone that is frail, elderly or disabled.

Nationwide

Tel: 0800 999 0400

info@lifeconnect24.co.uk

Website

Lifeline365 - Personal Alarm

Provides a low cost Telecare Personal Alarm Service for anyone that is frail, elderly or disabled.

Across Kent

Tel: 01303 242615

lifeline365@folkestone-hythe.gov.uk

Website

Listening Books

An audiobook lending charity for those that find their illness, mental health, physical or learning disability affects their ability to read the printed word or hold a book.

Nationwide

Tel: 020 7407 9417

info@listening-books.org.uk

Website

Live Well Kent & Medway - Community Link Service

Meets with individuals to discuss issues they are facing with mental health, finance, housing , employment and more. Provides one to one advice and guidance and connects people to support in their local area.

Across Kent  

Tel: 0800 567 7699

info@livewellkent.org.uk

Website

Live Well Kent - Community Link Mental Health Service

Provides one to one advice and guidance and connects people to support in their local area.

Across Kent

Tel: 0800 567 7699

info@livewellkent.org.uk

Website

Live Well Kent - Community Wellbeing

If you’re aged 17+ and live in Kent or Medway, Live Well Kent's network of voluntary organisations and charities can support you with various issues. 

Across Kent & Medway

Tel: 0800 567 7699

Website

Macmillan Cancer Support Line

Offers confidential support to people living with cancer and their loved ones.

Nationwide

Tel: 0808 808 0000

Website

Mankind Initiative - Male Victims of Domestic Abuse

Supports men suffering from domestic abuse from their current or former wife or partner (including same-sex partner). The confidential helpline is available for male victims of domestic abuse and violence.

Nationwide

Tel: 01823 334244

Website

Marie Curie Cancer Care

Helps people with cancer & their families. Provides free practical nursing care at home & specialist care at hospices. Provides care for all terminal illnesses in Kent.

Nationwide

Tel: 0800 716 146 General Queries  

Tel: 0800 090 2309 Support Line

Website

Medaille Trust - Refuge and Freedom from Modern Slavery

Provides refuge, freedom and support to victims and survivors of modern slavery.

Nationwide

Tel: 0800 069 9916

enquiries@medaille-trust.org.uk

Website

Mental Health at Work

With plenty of tools, resources, and stories, Mental Health at Work makes navigating the workplace mental health landscape easy.

Nationwide

mentalhealthatwork@mind.org.uk

Website

Mental Health Foundation

Working towards good mental health for all.

Nationwide

Tel: 020 7803 1100

info@mentalhealth.org.uk

Website

Mermaids - Helping Gender-Diverse Young People

Supports transgender, nonbinary and gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care.

Nationwide

Tel: 0808 801 0400

Text MERMAIDS to: 85258

Website

MHFA England - Mental Health First Aid England

Provides support to your workplace through adapted training and new resources. We will support your organisation to look after the mental health of your employees.

Nationwide

Tel: 020 3928 0760

Website

mhm - Mental Health Matters

Provides innovative, life-changing mental health support for individuals and communities.

Nationwide

Tel: 0800 107 0160 Kent & Medway

Website

mhm Community Matters - Your Safe Haven @ Canterbury

Offers out of hours mental health support to anyone aged 16 or over. No appointment or referral needed.

Across Canterbury

Tel: 07876 476703  or  07483 163953

Canterbury.mhm@nhs.net

Website

Opening hours:
Every day (including weekends and bank holidays) 6pm -11pm 

mhm Community Matters - Your Safe Haven @ Maidstone

Offers out of hours mental health support to anyone aged 16 or over. No appointment or referral needed.

Across Maidstone

Tel: 01622 809 945  or  07484 061684  or  07816 362606

maidstone.mhm@nhs.net

Website

Opening hours:
Every day (including weekends and bank holidays) 6pm -11pm 

mhm Community Matters - Your Safe Haven @ Medway

Offers out of hours mental health support to anyone aged 16 or over. No referral needed. Please note this is a virtual only service currently.

Across Medway

Tel: 07850 901151  or  07808 795036

Medway.mhm@nhs.net

Website

Opening hours:
Every day (including weekends and bank holidays) 6pm -11pm 

Migrant Help UK

Protects people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma.

Nationwide

Tel: 0808 801 0503 Free asylum helpline

Website

Mind - For Better Mental Health

Provides advice and support to empower anyone experiencing a mental health problem.

Nationwide

Tel: 0300 123 3393

info@mind.org.uk

Website

Mind - Suicide Prevention & Awareness Training

Free Suicide Prevention & Awareness training sessions to anyone in Kent and Medway that wants to learn how to support other people when they are in crisis.

Across Kent & Medway

Tel: 01622 692383

training@midkentmind.org.uk

Website

Mobile Library

A fleet of 5 mobile libraries and they visit many stops across Kent every 2 weeks. If you're a library member you can browse the shelves of our mobile vehicles and pick up reservations.

Across Kent

Tel: 03000 41 31 31

mobiles@kent.gov.uk

Website

MoneyHelper

Clear, free, impartial help for all your money and pension choices.

Nationwide

Money Advice Tel: 0800 138 7777 

Website

Mount Zeehan Unit - Addiction Treatment Centre

Alcoholism information and treatment centre. 

St Martin's Hospital
Littlebourne Road
Canterbury
Kent
CT1 1TD

Tel: 1227 761310

MS Society - East Kent Group

Monthly meetings for people with MS and their carers.

Seasalter Christian Centre
Seasalter
Kent
CT5 4AX

Tel: 0808 800 8000

eastkent@mssociety.org.uk

Website

NACOA - The National Association for Children of Alcoholics

Providing information, advice and support for everyone affected by a parent's drinking.

Nationwide

Tel: 0800 358 3456

helpline@nacoa.org.uk

Website

Nacro - National Association for the Care and Resettlement of Offenders

Helps thousands of people build the independence and resilience they need to look forward to their futures by equipping them with skills, advice and support to move on and reduce crime. 

Nationwide

Tel: 0300 123 1889

helpline@nacro.org.uk

Website

NAPAC - National Association for People Abused in Childhood

Offers support to adult survivors of all types of childhood abuse, including physical, sexual, emotional abuse or neglect.

Tel: 0808 801 0331

Narcotics Anonymous

If you have a problem with drugs, we are recovering drug addicts who can help you get and stay clean.

Tel: 0300 999 1212

helpline@ukna.org

Website

National Centre for Domestic Violence

Specialises in providing free, fast and effective support to survivors of domestic violence and abuse. 

Nationwide

Tel: 0800 970 2070

Text: NCDV to 60777 

office@ncdv.org.uk

Website

National Debtline

Gives free and independent debt advice over the phone and online.

Nationwide

Tel: 0808 808 4000

Website

National Domestic Violence Helpline

This free 24 hour Helpline, runs in partnership with Women's Aid and Refuge.

Nationwide

Helpline Tel: 0808 200 0247

Website

NHS 111

NHS 111 available via the phone or online. Answer questions about your symptoms.

Nationwide

Tel: 111

Website

NHS Mental Wellbeing Information Hub

Help. support, advice and services.

Across Kent & Medway

Tel: 01634 335095

kmicb.kentandmedway@nhs.net

Website

NHS Talking Therapies

Free and confidential treatments on the NHS. It can help with common mental health problems like stress, anxiety and depression. You can refer yourself directly to an NHS Talking Therapies Service without a referral from a GP, or a GP can refer you.

Nationwide

Website

No Panic - Anxiety Support

Helps and supports those living with Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders.

Helpline: 0300 772 9844

Website

NSPCC - National Society for the Prevention of Cruelty to Children

Protects children today and prevents abuse tomorrow, to transform society for every childhood. 

Nationwide

Helpline Tel: 0808 800 5000

Tel: 0800 1111 helpline for 18 or under  

help@nspcc.org.uk

Website

NYAS - National Youth Advocacy Service

Supporting care experienced children, young people and adults in vulnerable situations.

Nationwide

Helpline Tel: 0808 808 1001

help@ynas.net

Website

Oasis Domestic Abuse Service

Support on how to get help if you've experienced abuse, details of services that you can use, advice on keeping safe, and information.

Nationwide

Tel: 0800 917 9948

Helpline Tel: 0808 2000 247 free 24/7

Contact Form

Website

One YOU Kent - Lifestyle Advisers

Offering a free and confidential service to help you take steps towards a healthier lifestyle.

Across Kent

Tel: 0300 123 1220

oneyou.kent@nhs.net

Website

One YOU Kent - Walk and Talk (previously East Kent Healthwalks)

Short, local walks designed to help people become active and to get outdoors and meet new people.

Across East Kent

Tel: 0300 123 1220

Kentchft.walkandtalk@nhs.net

Website

PACT - Prison Advice and Care Trust

Provides support to prisoners, people with convictions, and their families.

Nationwide

Helpline Tel: 0808 808 2003

info@prisonadvice.org.uk

Website

Pandas Foundation - Prenatal & Postnatal Depression Awareness & Support

Support service for families and their networks who may be suffering with perinatal mental illness, including prenatal (antenatal) and postnatal depression.

Nationwide

Tel: 0808 1961 776

info@pandasfoundation.org.uk

Website

PAPYRUS - Prevention of Young Suicide

Provides confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person.

Nationwide

HOPELINE247: 0800 068 4141

Text: 07860 039967
 
 

Pilgrims Hospices

Helps people facing a terminal diagnosis, and their families, to live well in every moment.

Across Kent

Tel: 01233 504133 Advice Line 24 Hour

Website

Pilgrims Hospices Stepping Stones Bereavement Support Service Ashford

Our monthly support groups provide a welcoming, informal space for any bereaved adults in East Kent who are grieving. 
In additions we now offer weekly bereavement walking groups, which provide the opportunity for gentle exercise and social interaction in a beautiful tranquil location.

Across East Kent

Tel: 01233 504127 Option 2 Bereavement Support

steppingstones@pilgrimshospices.org

Website

Pilgrims Hospices Stepping Stones Bereavement Support Service Canterbury

Our monthly support groups provide a welcoming, informal space for any bereaved adults in East Kent who are grieving. 
In additions we now offer weekly bereavement walking groups, which provide the opportunity for gentle exercise and social interaction in a beautiful tranquil location.

Across East Kent

Tel: 01233 504127 Option 2 Bereavement Support

steppingstones@pilgrimshospices.org

Website

Place2Be - Improving Children's Mental Health

Provides mental health services in schools using an effective therapeutic approach. Advice and support for families and school staff.

Tel: 020 7923 5500

enquiries@place2be.org.uk

Website

Porchlight - Homeless Support

Support, advice and information for homeless and vulnerable people.

Across Kent

Tel: 0800 567 7699

headoffice@porchlight.org.uk

Website

Porchlight Aspirations - Mental Health Support

A free service for anyone over 25 who is not currently in employment. The project has now come to a close and will no longer take new referrals but if you have already been referred to Aspirations, we will continue working with you in the usual way. 

Across Kent

Tel: 0333 880 2730

aspirations@porchlight.org.uk

Website

Prostate Cancer UK

Information and support about prostate cancer and other prostate problems.

Nationwide

Tel: 0800 074 8383

Website

Rape Crisis England & Wales

Provides specialist information and support to all those affected by rape, sexual assault, sexual harassment and all other forms of sexual violence and abuse.

Nationwide

24/7 Helpline Tel: 0808 500 2222 

rcewinfo@rapecrisis.org.uk

Website

RBLI - Royal British Legion Industries

Provides support when needed to the armed forces community, those with disabilities and those who have found themselves unemployed.

Nationwide

Tel: 01622 795900

enquiries@rbli.co.uk

Website

Refuge - For Women and Children Against Domestic Violence

Supports women and children by  helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives — free from fear.

Nationwide

24/7 Helpline Tel: 0808 200 0247

Contact form

Website

Refugee Council

Provide crisis advice and practical support.

Nationwide

Tel: 0808 196 7272

info@refugeecouncil.org.uk

Website

Relate East Kent - Relationship Support

Provides ongoing counselling and support and also One Session Therapy designed to tackle a specific issue and see results straight away.

Across East Kent

Tel: 01227 766094

appointments.kent@relate.org.uk

Website

Release - Advice on Drug Issues & Drug Laws

Provides free non-judgmental, specialist advice and information to the public and professionals on issues related to drug use and to drug laws.

Nationwide

Tel: 020 7324 2989

ask@release.org.uk 

Website

Release the Pressure

24 / 7 Free and confidential counselling support via highly trained and experienced support workers who offer free advice and can help no matter what you are going through

Across Kent

Tel: 0800 107 0160

Text the word Kent to: 85258 

Website

Webchat

 

Release the Pressure

24 / 7 Free and confidential counselling support via highly trained and experienced support workers who offer free advice and can help no matter what you are going through

Across Kent

Tel: 0800 107 0160

Text the word Kent to: 85258 

Website

Webchat

Release the Pressure - Mental Health Support

24 / 7 Free and confidential counselling support via highly trained and experienced support workers who offer free advice and can help no matter what you are going through

Across Kent

Tel: 0800 107 0160

Text the word Kent to: 85258 

Website

Webchat

Respect - Men's Advice Line

The Helpline for male victims of domestic abuse.

Nationwide

Tel: 0808 801 0327

info@mensadviceline.org.uk

Website

RNIB - Royal National Institute of Blind People

Offers help and support for blind and partially sighted people.

Nationwide

Helpline Tel: 0303 123 9999

Contact form

Website

RNID - Royal National Institute for Deaf People

Supporting people who are deaf, have hearing loss or tinnitus.

Nationwide

Tel: 0808 808 0123

SMS: 07360 268 988

Relay UK: Dial 18001 followed by 0808 808 0123

Contact information

contact@rnid.org.uk

Website

Safeline - Support for Victims of Sexual Violence

Provides a comprehensive range of specialist, best practice services to anyone affected by or at risk of sexual violence and abuse. Services are free, independent, and confidential.

Nationwide

Tel: 01926 402498

National Male Survivor Helpline Tel: 0808 800 5005
Text Support: 07860 065187

Website

Samaritans - Support with Suicidal Feelings

Dedicated to reducing feelings of isolation and disconnection that can lead to suicide.

Nationwide

Tel: 116 123

jo@samaritans.org

Website

SANE - Mental Health Support

We work to improve the quality of life for anyone affected by mental illness.

Nationwide

Tel: 0300 304 7000 

info@sane.org.uk

Website

Save the Children

Makes sure children keep safe and healthy and helps children to keep learning, making friends, and building their futures.

Nationwide

Tel: 020 7012 6400

supportercare@savethechildren.org.uk

Website

Scope - Equality for Disabled People

Provides practical information and emotional support when it's most needed and campaigns relentlessly to create a fairer society.

Nationwide

Tel: 0808 800 3333

helpline@scope.org.uk

Website

Seniors Helping Seniors - Home Care Services

Helps seniors and their families by offering compassionate, loving care from fellow seniors.

Nationwide

Tel: 01227 454 900

contactme@seniorshelpingseniors.co.uk

Website

Sense - Supporting Deafblind People

Helps people who are deafblind or who have complex disabilities to communicate, experience the world and fulfil their potential.

Nationwide

Tel: 0300 330 9256

info@sense.org.uk

Website

Shelter - Homeless Support

Helps millions of people every year struggling with bad housing or homelessness through advice, support, and legal services.

Nationwide

Helpline Tel: 0808 800 4444

Website

Shout 85258 - Mental Health Support

A free, confidential, anonymous text support service. If you are struggling to cope and need to talk, trained Shout Volunteers are here for you, day or night.

Nationwide

Text: 85258

info@giveusashout.org

Website

SignHealth - Deaf Domestic Abuse Service

Provides advice and support for Deaf adults and young people experiencing domestic abuse. 

Nationwide

Text: 07800 003421

da@signhealth.org.uk

Website

SignHealth - Supports Deaf People

Working to improve the health and wellbeing and promote easier access to healthcare and information for deaf people. 

Nationwide

Tel: 020 3947 2600

Text: 07860 033214

info@signhealth.org.uk

Website

Slide Away - Helping Bereaved Young People

Provides bereavement support to children and young people up to the age of 18, their families and those who care for them.

Tel: 07876 232791

support@slideaway.org

Website

SOBS - Survivors of Bereavement by Suicide

Offers peer-led support to adults impacted by suicide loss. Provides safe, confidential environments where people can share their experiences and feelings, giving and gaining support from each other.

Nationwide

Tel: 0300 111 5065